1. Introduction
See Inside 360 ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at seeinside360.com (the "Site"), use our 360° virtual tour services, or interact with us in any other way.
By accessing our Site or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our Site or services.
2. Information We Collect
Information You Provide Directly
When you interact with us, we may collect information that you voluntarily provide, including:
- Contact Information: Your name, email address, phone number, and business name when you fill out our contact form, request a quote, or communicate with us.
- Business Information: Details about your business type, location, and project requirements submitted through our quote request form.
- Communication Records: The content of emails, messages, and other communications you send to us.
- Newsletter Subscription: Your email address when you subscribe to our blog or newsletter.
Information Collected Automatically
When you visit our Site, we may automatically collect certain information, including:
- Device Information: Your device type, operating system, browser type, and screen resolution.
- Usage Data: Pages visited, time spent on each page, click patterns, and navigation paths.
- Network Information: Your IP address, approximate geographic location, and internet service provider.
- Referral Data: The website or source that directed you to our Site.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To respond to your inquiries, process quote requests, schedule shoots, and deliver 360° virtual tour services.
- Communication: To send you project updates, respond to questions, and provide customer support.
- Marketing: To send you newsletters, promotional materials, and information about our services — only with your consent. You can opt out at any time.
- Site Improvement: To analyze usage patterns and improve the functionality, design, and content of our website.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: Trusted third-party vendors who help us operate our business (e.g., email hosting, analytics, CRM platforms) under strict confidentiality agreements.
- Google Services: When publishing your virtual tour to Google Maps or Google Street View, certain business information (name, address, images) becomes publicly visible through Google's platform.
- Legal Requirements: When required by law, subpoena, court order, or government request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Cookies & Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your browsing experience. These include:
- Essential Cookies: Required for the Site to function properly (e.g., session management, form submissions).
- Analytics Cookies: Help us understand how visitors interact with our Site so we can improve it. We use tools like Google Analytics for this purpose.
- Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.
You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our Site.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (SSL/TLS), secure server infrastructure, access controls, and regular security assessments.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Contact and quote information is typically retained for 3 years after your last interaction with us. You may request deletion at any time.
8. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to legal obligations.
- Opt-Out: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in any email or contacting us directly.
- Data Portability: Request your data in a structured, commonly used format.
To exercise any of these rights, please contact us at hello@seeinside360.com.
9. Children's Privacy
Our Site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 16, we will take steps to delete that information promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on our Site.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: hello@seeinside360.com
- Phone: (555) 360-0100
- Mailing Address: See Inside 360, Greater Metro Area
We aim to respond to all privacy-related inquiries within 30 business days.